Credit Interlink

Challenge

  • Fax-based workflows requiring manual intervention
  • Hiring and retaining local talent

Solution

  • Integrated an OCR and performed page transforms to process incoming faxes to feed a PDF workflow
  • Interfaced with Biscom fax server to automate fax transmission of required forms to the IRS including status reporting and tracking

Result

  • Fax workflow delivered under budget
  • Removed costs and errors
  • Reduced processing time and paper waste and sped up business cycles
  • 18 months of continued development and other projects